Explore Legal Rules Before Account Access
Our Legal notice explains the conditions attached to opening and using an account, including phone verification, accurate account details and access where local law permits. It also describes how transaction records connect to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use those
-
1
records to match a deposit or withdrawal request to the correct account, while the policy explains what we retain and why. Read the notice before submitting details, and check the current policy link in your account area when a term changes. If a wallet status or
-
2
receipt needs checking, contact us through the account support path so the request can be matched to your records.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.